“The ROI of social media is that your business will still exist in 5 years,” said Erick Qualman, notable author of Digital Library and Socialnomics. I couldn’t agree more. Social media has exploded in such a manner since it started in its simplest form in 1979 like UseNet which allowed users to communicate through a virtual newsletter (source: Brett Borders and Drew Hendriks). Perhaps the Millennials will remember ICQ in the mid-90’s?

Working with a restaurant chain for B2C PR, there were always specific food reviewers that we target for our client. It’s been known that every time a positive food review is posted by these reviewers, the restaurants would be packed for at least 2 to 4 weeks straight. That’s the power of positive PR coverage.

Neuromarketing made simple

Neuromarketing refer to the commercial application of neuroscience technologies and insights to drive business further. Such technologies include functional magnetic resonance imaging (fMRI), and electroencephalography (EEG) to access the “pleasure centre” of the brain and let marketers know how people are really responding to their work.

I talk to small business owners everyday and tell me if you're feeling this too.

1. Your business has become a job which does not pay well.
2. You are not attracting the right customers so they’re not buying your products
3. You are not commanding the price that you deserve
4. You are not delivering to customers what you promise

It sounds like you may have a broken business model. If so, the best marketing in the world will not get you better business or better profit in the long term, except a whole heap of frustration.

Every marketer is expected to be highly creative and to create highly creative content. For several years, there was a huge hype on Content Marketing which Content Marketing Institute defines as ‘a strategic marketing approach focused on creating and distributing valuable, relevant and consistent content to attract and retain a clearly-defined audience and, ultimately, to drive profitable customer action.’

73% of executives don’t believe that marketing drives demand and revenue. As a business owner and marketing professional, I sometimes wonder why we do marketing at all if most executives don't believe in marketing. Maybe marketing works and we as marketers are not presenting the results of marketing to prove its return on investment (RoI).